What our Customers say...


Thank you for all your help. Your service was fast and excellent.  Great group of people. Tanner Johnson, thank you for taking all my calls and your prompt response to the messages. You truly care.

I can not express enough the great level of professionalism, promptness and expertise that Tanner and Dalton provided in our time of crisis. They worked straight through each day to clean up a disaster and made a terrible situation much more manageable. We also had the pleasure of meeting Jason and Zach when they came to inspect the clean up process. I highly recommend the team at SERVPRO and will always use them for any future needs. Thank you SERVPRO you have a great team working for you!

SERVPRO of Sooland has been very easy to work with and have been very professional on what they offer the Pump & Pantries. I would recommend them to anyone that asks!

I came home to a flooded basement, I called Brooke and in 40 minutes I had a CREW sucking water out, moving all of our belongings out, and beginning the cleanup process. Obviously the weight of the world was on my shoulders, and I asked the crew manager (Tanner) what I needed to do. He said Travis, you don't need to do ANYTHING from here on out. We take care of everything. We'll take pictures for your insurance, move everything out, pull the carpet pad, dry everything, fix the pipe that broke, fix the window that broke, take care of your drywall, and when it's all done we'll move everything back in where it was. Don't worry about anything, we handle it all. It gets better... my insurance company was not being very cooperative. So Matt (The Owner) personally turns it into his mission to get it taken care of... the owner did this!! This guy went to bat for us like we were family, and that's exactly how SERVPRO made us feel, like we were family. Jeremy, Brooke, and Tanner were constantly checking in to see how we were doing and updating us on the process. IMPORTANT: The SERVPRO workers are professionalism personified!! They wear polos, khaki pants, and work extremely hard. You have no questions about letting these people in your home while you're not there and at work. I'm suggesting SERVPRO to anyone that will listen. They tackled a massive problem and made it feel just like their slogan says "Like it never even happened." They were in and out and had our basement back in shape in no time. Use them for water damage, fire, mold, cleaning, or petty much any disaster in your home or business. They truly work miracles and take all the stress away immediately!! Thank you SERVPRO Travis Morgan Dakota Dunes

I worked with Dirk and Elyssa to set up help for a client after a fire in their home. They had their crew on it immediately and did a great job. I will definitely use SERVPRO of Lincoln again if needed.

SERVPRO did more in 6hours then the previous company did in 3 days. Fast, Friendly, and efficient. Shelby needs a raise! The crew is doing a great job on a huge project. Thanks Mark for all you are doing!!

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

When you call SERVPRO to deal with water damage you know they will do whatever is necessary to extract the water efficiently before mold grows or other problems arise. They know what they are doing and have the right equipment and knowledge to dry up your house. I would recommend them (and I do all the time) to anyone who has water or fire damage. Their slogan "Like it never even happened." says it all!

SERVPRO has treated our clients very well.

Michelle and Zach are awesome to work with. Fast friendly staff and made a bad situation a lot better.  I can't thank you enough.  Highly recommend SERVPRO.  

SERVPRO has really stepped up in Sioux City as a go to for restoration services. This veteran owned business goes above and beyond for the customer. We had our upstairs bathroom flood and they were on it within the hour with their team of professionals got it dried properly within a few days. Highly recommend!

Very responsive....did excellent work. Jeremy made sure everything was done to our satisfaction with continual follow up. Scott who did all the drywall, mudding and painting was awesome.

Top quality professionals from start to finish. Kind, courteous and thorough. SERVPRO teams went above and beyond the initial job requirements to ensure our home was safe and basement was cleaned and restored to, almost better than, original. We highly recommend SERVPRO Sooland for cleaning/restoration needs! Thank you!

Thank you for your company's super fast response.  I was shocked to come home today and see everything out and the drying process starting.  My son said your guys were very friendly.  

I have used SERVPRO of Sooland for my personal water issue and have recommended them for 2 fire cleanups!

The young man in charge is well organized and very good at getting back to you.  The on-site crew, with Tanner in charge, is phenomenal.

They work hard and above all are very trustworthy.  I am comfortable leaving them in my house while I am gone!!

I highly recommend them for all your fire and water clean-up and restoration.  They do covid clean-up too!

I reached out right away for Covid 19 sanitation and they came that same day! We worked closely with Jeremy McLaughlin....he was great! Awesome company!

It's a great place to work for SERVPRO Company is family origin

The manager Jok is kind and intellectual. He knows the business.

The team was very professional and came out fast.

Great people to work with! Professional and get the job done right!

These people are nothing short of AMAZING!!! Brooke is an Angel and puts up with me too much, Josh & Tanner were fantastic as they were the first to show up. My 3yr old son fell in love with Tanner and they were so good with him. RJ and E(sorry buddy don't know how to spell your name) were super as well. Our fridge decided to flood our floor a few days ago and they have been there for EVERYTHING including helping me deal with our insurance. THANK YOU from the bottom of my heart for your help thus far!!

Customer service, ease of communication with their team and overall urgency and thoroughness! All around they’re the best! Wet carpets are overwhelming to say the least, SERVPRO takes your stress away!

During a terrible situation I couldn’t have asked for a better crew to help me. Matt and the folks over at SERVPRO made things so much easier on me. I hope I never need them again but at least I know they are there if something ever happens. Keep up the good work!

Awesome company to work with! They are very professional and do a high quality job. Every job they have done for us has turned out great!

This business is Veteran owned. The owners are amazing, down to Earth, hard working individuals. They get the job done with perfection and you can be assured you will get the best of the best when using SERVPRO. Highly recommended.

After two rain storms in less than a year, we couldn't be more appreciative of SERVPRO of Sooland's crews taking care of us. They are always here immediately and answer our questions and make sure we are well taken care of. 

From the beginning to the very end, Brooke and her team were only a phone call away. They all took great care of me. Everyone was pleasant and always accommodating. 

All of SERVPRO's hardwork was much appreciated and did not go unnoticed. I suggest them to anyone who needs help with fire or water. I recently had a small water problem and they were just as great then as they were a couple years ago when I had a fire. They really make a bad situation better. 

If I ever needed any similar work done again, I would definitely use SERVPRO again. I am 110% satisfied. 

I suggest SERVPRO looks at all houses before they go on the market or before they are sold. They did great work and saved me a lot of money. 

SERVPRO has been helpful since day one and I could not imagine working with anyone else. My bathrooms all turned out great and SERVPRO was there every step of the way and keeping me updated every single day. I had faith in them from the start but I was shocked by how much I loved the final outcome. Thank you SERVPRO. 

I could not be more grateful for the help I got when I saw mold in my daughter's home. I would suggest SERVPRO to everyone. They did more than I expected and we were all grateful for them. 

What a wonderful team! Thank you for the feedback and daily updates- it was so helpful. You are a great team to work with!! 

My husband and I own a handful of rental properties and we always call SERVPRO to check for mold and do our cleaning. They have saved us a ton of hassle and money. 

I had some small smoke and fire damage and the guys were timely and did a great job. I appreciate their hard work and professionalism. I would suggest them to others. 

I have used SERVPRO twice now (once for a small pipe break and then again when my basement flooded) and both times THEY WERE GREAT. They are always professional and take great care of my home and all of my personal items. 

We were just moving into a new house and had not even settled in yet but found out that a heavy snow and rain mixture would not hold up at our new place. SERVPRO took care of our new house in a matter of a couple of days for us! We could not believe it!!! 

Quick response time and very efficient! They managed to have my home back to normal very quickly. SERVPRO worked with my insurance company directly, very stress free! They were thorough, ensuring my home was safe and clean. I would recommend SERVPRO to everyone!!

The staff really knew what they were doing. The guys I met were all knowledgeable and professional and they worked with my insurance so I didn't have to.

I was so impressed with the speed and service of your SERVPRO employees. I was in a tight spot and you guys had me feeling confident. Thank you so much for the help with my basement, furniture, and other possessions. I could not believe how great everything turned out. 

Thank you so much for your services on my house and garage. We really appreciate all your hard work down here. 

Wow!! Speedy and great to work with!!! I can't say enough good things about them!!!

I am so happy that my suspicions of mold led me to calling you. I had no idea how much damage I was avoiding by taking care of it so quickly. Your patience and understanding didn't go unnoticed- that is for sure! 

Thanks again!!!!!

I appreciate the prompt service we received from the SERVPRO Sooland team even though it was a bit of a drive. They did an excellent job of keeping me in the loop and always knew the answers to my questions. My small business needed to continue running and they made sure that happened. They went above and beyond my expectations. Highly recommend

I have been here a little over a year and I now have Matt's personal number because when I am in a crisis, I need help right away. I had a water emergency and SERVPRO was there within 20 minutes on a Sunday morning!!! SERVPRO has saved us thousands and thousands of dollars! Their entire team is very professional, knowledgeable, and extremely reliable! 

SERVPRO took care of my musty basement smell and reassured me that I would not have to worry about future mold or bad smells. They also were so patient with my many questions. 

Although the cleanup was not at my personal home, the company always took the time to keep me informed as to how the cleanup was progressing.

Very nice people to work with!

Your team was very good to work with, and very courteous.

SERVPRO did a wonderful job cleaning the smoke out of our home

SERVPRO was very helpful with handling my claim from the beginning to the end. I will definitely use them for any future claim I may have.

SERVPRO was very professional, prompt and polite. I am very impressed with the level of service and could not have asked for more.

SERVPRO was very informative and kept me involved with every step of the claim and I even learned a few things about the process.

SERVPRO was speedy on the water cleanup in my basement. I would highly recommend them to anyone that I know. Thanks again SERVPRO.

SERVPRO helped with cleaning the carpets in a few of my rental properties. I will use them in the near future. Thanks SERVPRO!

SERVPRO recently came into my business and did some cleaning and repair work from a pipe breaking. I am very impressed by their service and dedication to restoring my business back to new again.

The guys who came out to my house were immediate, polite, and did more than I had expected in a short amount of time. I left for work everyday like normal and within 3 days, everything was completed and I was thrilled.